About us

DuoSoft

DuoSoft was formed in 1991 to provide technical writing and training services, primarily in computer software.

For most of that time, we have been writing training manuals for computer software. We have more than 200 manuals covering some of the most popular software from companies such as Microsoft and MYOB.

Most of our customers are colleges, trainers and training centres throughout Australia. They train their students using our manuals.

DuoSoft also offers consulting services such as technical writing on a contract basis.

Steve Byrne

The principal consultant at DuoSoft is Steve Byrne.

Before establishing DuoSoft in 1991, Steve was the Technical Director at WordPerfect Pacific, the Australian office of WordPerfect Corporation. During this time, Steve was responsible for establishing the service, support and training groups for WordPerfect Pacific in Australia.

From 1981 to 1987, Steve was one of the owners of two ComputerLand stores (Chatswood and North Sydney), the early days of PCs. He was therefore a pioneer in the PC industry selling personal computers, software, service and training.

He has degrees in Science, Engineering and management.

Key skills

Steve is an experienced author and publisher with the ability to:

  • Explain difficult concepts in terms that are easy to understand
  • Create documents from scratch or edit and format existing documents
  • Develop practical step-by-step exercises that people can relate to
  • Apply attention to detail in order to produce accurate documents
  • Work independently or as part of a team
  • Use existing in-house styles or develop new styles

His professional writing experience includes:

  • Working for twelve years as an independent author and publisher
  • Creating user-friendly training manuals for computer software
  • Editing, formatting and proofreading existing technical documents to make them easier to understand and easier to read
  • Writing systematic step-by-step procedure manuals for in-house activities
  • Using a wide variety of software particularly Microsoft, MYOB and WordPerfect products
  • Desktop publishing
  • Web site design and implementation
  • Conducting training classes in computer software

Management experience includes:

  • Working for large, medium and small organisations including working as an independent business owner
  • Marketing, sales, production and distribution of training products
  • Project management and dealing with contractors and suppliers
  • Purchasing goods and services
  • Hiring, training and supervising staff

Areas of expertise

Apart from normal day-to-day software, Steve has used other software products such as PageMaker, SnagIt, Visio, CorelDraw, FlowCharter, MicroGrafx Designer, Paint Shop Pro, NetObjects Fusion, TeamSite, Adobe Acrobat and Distiller when developing training manuals, brochures, forms, procedures manuals, web sites, etc.

The products for which he has created training manuals include:

  • Microsoft Windows
  • Microsoft Office products Word, Excel, Access, PowerPoint, Publisher, Outlook, FrontPage, Project for versions XP, 2000, 97, 95, etc.
  • Microsoft Internet Explorer
  • MYOB Accounting and payroll
  • QuickBooks
  • WordPerfect
  • Lotus 1-2-3
  • Introduction to PCs

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DuoSoft
17 Elva Avenue
Killara NSW 2071
Australia

© DuoSoft, 2007

Phone: 02 9498 3255
Fax:     02 9498 6586
Email: info@duosoft.com.au

ABN:   29 448 484 686

Revised: 05 February, 2007